London Ontario
October 29, 2020, 12:02 am
Cloudy
5°C
 

EAST PARK’S COVID-19

RULES & FAQ

As activities open, we will continue to update and share our rules and guidelines per activity. Please continue to check back as activities begin to open!

Masks are required when entering any building including to use the washroom.

 

 

 

We are excited to welcome back golfers to East Park. Golf is good for our health, our environment, and the economy of Ontario. We ask that you please be patient with us as we navigate these new ways of golf. Safety is our number one priority for both you the golfer and our dedicated staff. We ask that you be patient and respectful, and appreciate your understanding as we implement new rules and protocols for safe and fun play at East Park!

Rules for Golf:

  • Advance tee time bookings required
    • Green fee payment is required to book tee times. No walk-ons at this point
    • Tee times can be booked and paid through the “Book Tee Times” page on our website
    • Pull carts and power carts will be paid for in person upon check in
    • Note – Groups will not be permitted to play through
  • Arrive NO MORE than 15 minutes before your scheduled tee time
    • Wait in car until just before your tee time to head to the first tee, again please follow the clearly marked path
    • If entering the clubhouse, we ask that you please use the hand sanitizer station upon arrival
    • Those using the driving range may proceed to the Clubhouse and line up following the COVID- 19 protocols (see driving range rules)
  • Check in with the starter or clubhouse to let us know you’re here and ready for your scheduled tee time
    • If all members of the group have paid in advance and do not require any other items only one member of the group need check-in at the clubhouse
    • Clearly marked guidelines and paths will be visible upon arrival, always follow these to keep up physical distancing practices while on the property
  • Power carts – we ask that golfers who are able-bodied walk to ensure power carts are available for those that need them
    • One person per cart unless proof of same household is provided
    • Power carts must be returned to designated area for disinfection upon round completion
  • All flags must stay in holes, proper ball retrieval will be displayed at the first tee
  • Washrooms are available ONLY in the club house and will be restricted to one person at a time
    • Guests must enter the building using the east door for access
  • Please do not visit East Park if you are feeling sick or have recently travelled
  • A limited selection of light pre-packaged snacks and drinks will be available for purchase
  • All benches, rakes, and ball washers have be removed from the course; garbage cans will be available at specified locations (normally clubhouse and 10th tee)
  • All Staff have been trained in proper COVID- 19 protocols
  • At the end of your round please return all power and pull carts to the designated return area for sanitization and then proceed directly to the parking lot and enjoy the rest of your day

Rules for Driving Range:

    • Purchasers must wait in line at the clubhouse using the clearly marked 6 foot guidelines
    • When paying, credit or debit is required
    • Golfers must choose one of the clearly marked mats
    • When finished, buckets and drivers must be returned to the clearly marked bin for disinfection

 

We are thrilled to welcome guests back to using our batting cages! With these uncertain times, we are being extra careful with our protocols. Please take the time to review and prepare before coming to East Park.

Rules for Batting Cage Use:

  • Please do not visit East Park if you are feeling sick or have recently traveled
  • Bringing your own helmet and bat is encouraged.
  • Head to the Intencity building to buy your batting cages at the ticket window to receive your tokens
      • Yellow markings along the fence show where to line up to approach the ticket window
    • Clearly marked guidelines and paths will be visible upon arrival, always follow these to keep up physical distancing practices while on the property
    • Once you have your tokens head to the cages following the guided markings on the pavement
  • Check in with the batting cage attendant who will direct you to your cage
  • Once your tokens/time is completed, you must exit the batting cage area following the marked path
  • Washrooms are available in the Intencity building and will be restricted to one person at a time
    • Guests must enter the building using the front door for access
  • Benches and picnic tables are off limits and there is absolutely no gathering in any area of the park
  • All staff have been trained in proper COVID-19 protocols

 

*Please do not visit East Park if you are feeling sick or have recently travelled

 

 

 

  • If you have your own road approved helmets, we encourage you to bring it! Approved helmets will have a Department of Transportation Designation on them.
  • Go Karts must be purchased at the Intencity building starting at 12 noon
  • All rides are 10 minutes in length (We have eliminated the 5 minute ride)
  • Clearly marked guidelines and paths will be visible upon arrival, always follow these to keep up physical distancing practices while on the property
  • Yellow markings along the fence show where to line up to approach the ticket window
  • Guests will receive a ticket for go karts to be shown to the attendant
  • Line up for the go karts following the red markings on either the ground or the wooden posts
  • Helmets and hair nets will be provided by the attendant, guests will not choose their own.
  • Please follow all rules stated by the attendants to ride safely and appropriately
  • Once your round is complete, place used helmets in the designated bins for sanitization and exit the go kart area following the ground markings
  • Washrooms are available in the Intencity building and will be restricted to one person at a time
  • Guests must enter the building using the front door for access
  • All staff have been trained in proper COVID-19 protocol

 

 

 

*Please do not visit East Park if you are feeling sick or have recently travelled

  • If you have your own putter and ball, we encourage you to bring them!
  • Mini golf must be purchased at the Intencity building starting at 12 noon
  • Clearly marked guidelines and paths will be visible upon arrival, always follow these to keep up physical distancing practices while on the property
  • Yellow markings along the fence show where to line up to approach the ticket window
  • Guests will receive a ticket for mini golf to be shown to the attendant at the mini golf hut (brown shed at start of mini golf entrance)
  • Putters and balls will be provided at the hut if required. Otherwise simply check in with the attendant to give your ticket if you have your own equipment
  • Holes have been filled with sponge to avoid having to reach into hole
  • Once your round is complete, place used putters and balls in the designated bins for sanitization and exit the mini golf area following the ground markings

Rules for the Waterpark

  • Please do not visit East Park if you are feeling sick or have recently travelled
  • All Staff have been trained in proper COVID- 19 protocols
  • Waterpark tickets will be sold for time slot admittance at a reduced capacity to 200 persons
    • 2-7pm only. SLIDES AND WAVES WILL NOT BE OPERATING AT THIS TIME
  • All guests must have a valid waterpark wristband for entry into the park
  • Online payment for waterpark admission is encouraged to avoid line ups and interactions with other staff please visit eastparkgolf.com/store to purchase tickets
    • Tickets are only valid for date of purchase. Thunder and Lightning policy remains in effect, in which rain checks may be provided if the waterpark shuts down
  • Wristbands will be provided upon arrival and must be applied by the user

Facility Access

  • Guests will now enter the waterpark using the Southern Wavepool Entrance. The exit is now what used to be the main entrance near the Intencity building on the Eastern end of the waterpark
  • Employees will be at all gates to monitor traffic and guest counts
  • Ground markings will be present throughout all areas of the park to indicate 6 foot distances and arrows showing proper flow of traffic
  • Change rooms will be limited to 5 bathers at a time and monitored and cleaned by a staff member at all times
  • Arriving in swimwear is encouraged to limit the number of patrons in the change rooms
  • Showers are available in the change rooms but bathers will be encouraged to shower at home before and after using the park
  • We have instituted one-way traffic flow to the change room areas. Enter the change rooms from the lower access way near Intencity Slides and then taking the stairs up to the pool deck to exit
  • Coin operated Lockers are available but should be used one at a time to avoid close contact and will be sprayed with disinfectant regularly
    • One loonie per open
  • Life jackets will be placed in a chlorine bath between use
  • Lounge and upright chairs will be sanitized between use
    • Customers will be asked to flip the top of the chair down when finished

COVID-19 FAQ

We have compiled answers to a list of frequently asked questions that we hope will address most of your concerns regarding the upcoming golf season, as it relates to the COVID-19 crisis. As you know, this situation is currently changing on a regular basis, sometimes by the hours.

Golf essentially consists of a 10 or 20 km-controlled walk through 100 to 200 acres of nature. During those two to four hours of enjoyable, healthy activity, each foursome of golfers is typically ½ km away from the next group. Within the foursome itself, golfers have no trouble at all maintaining their distancing in such open spaces.  Please see the attached link to comments made by Dr. Bonnie Henry (British Columbia’s Provincial Health Officer) on April 29, 2020, at which time she noted that the risk of COVID-19 transmission is significantly reduced while outdoors.

CLICK HERE

Yes, the clubhouse is open for purchases and washroom use. Masks are required when entering the clubhouse. The lounge is currently closed but the concession window and patio are open!

Non-cash payments will be preferred, but we will continue to accept cash provided government regulations do not prohibit cash payments at golf courses.

“walk-ons” will not be permitted at this time.  Only golfers will pre-arranged tee times will be authorized to play.

Pre-paid tee times are preferred and can be easily booked via our web site and online tee sheet.

Outdoor washrooms will not be available.

Given that the season was only slightly effected by the closure no adjustments will be made for memberships.

Power carts will be reserved for those who absolutely require them. Able-bodied golfers are encouraged to walk. Power carts if needed, will be single rider only unless proof of same household can be provided. Limited numbers of pull carts will be available.

There will be a significant list of protocols that must be followed by both staff and golfers.  This list includes but is not limited to:

  • Pre-booking of tee-times are required, online advance payment is preferred.
  • Only arriving 15 minutes prior to your scheduled tee time, if you arrive earlier please remain in your car until that time. Do not congregate in the parking lot, come directly to the clubhouse/first tee.
  • Physical distancing should be practiced at all times
  • Use of masks while in the clubhouse is encouraged

Masks are strongly required when a 6 foot separation cannot be kept or you are indoors.  However, they are not mandatory outside.  Please see link for proper wearing of masks Link

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